TapiSnacks - FAQ

Frequently Asked Questions (FAQ), go to 'Contact Us' if you have any additional questions!


Can I order TapiSnacks online and have them delivered to my home?

Absolutely! Visit TapiSnacks.com to place your order and have it delivered straight to your door. Local delivery is currently available for South Bay, California.


How do TapiSnacks stay frozen during delivery?

We deliver all TapiSnacks products in an insulated cooler bag to keep them frozen during transit. Once your order arrives, transfer the items directly to your freezer.


What is the delivery timeline?

Orders are processed and typically delivered the following Tuesday for orders placed by the previous Monday.


How does my order is delivered?

Your order is delivered frozen in an insulated cooler bag. We deliver orders every Tuesday for submissions made by the prior Monday.


How can I track my order?

Once your order is confirmed, you will receive a confirmation email with a tracking number so you can monitor its progress.


What payment methods are accepted?

We accept PayPal and all major credit cards for your convenience.


How do I change the delivery address on my order?

If your order has not yet been delivered, contact our customer service team at support@tapisnacks.com. We’ll do our best to accommodate changes. Unfortunately, changes cannot be made after the order is delivered.


What should I do if there’s an issue with my order?

If you encounter any issues with your order, please reach out to our customer service team at support@tapisnacks.com. We’re here to help!


Can I cancel or edit my order after it’s been submitted?

If your order hasn’t been delivered yet, contact us at support@tapisnacks.com to request changes or cancellation. Changes cannot be made once the order is delivered.


What is your return policy?

Due to the perishable nature of our products, we cannot accept returns or exchanges. If you’re unsatisfied with your purchase, contact our team at support@tapisnacks.com, and we’ll work to resolve your concerns.


What is Brazilian cheese bread?

Known as Pão de Queijo in Portuguese, Brazilian cheese bread is a naturally gluten-free snack made with tapioca flour. It’s popular across Brazil and South America and has gained recognition worldwide. TapiSnacks brings you this beloved treat with a unique blend of premium cheese, eggs, and milk - free from any artificial ingredients. Crispy on the outside, fluffy on the inside, and best enjoyed warm.


How long can TapiSnacks sit outside the freezer?

TapiSnacks can thaw safely as long as the temperature remains below 41°F. For the best quality, keep them frozen until ready to use.


Are your products gluten-free?

Yes! TapiSnacks cheese bread is completely gluten-free, making it a delicious option for those with gluten sensitivities.


What is tapioca flour?

Tapioca flour, derived from the cassava root, is a naturally gluten-free ingredient. Its fine texture and neutral flavor make it ideal for baking, adding moisture and elasticity without overpowering other ingredients. It’s low in fat and protein, acts as a natural thickener in recipes, and is easy to digest. Tapioca flour is an essential part of many allergen-friendly and energy-focused diets worldwide.


Can I cook TapiSnacks in an oven?

Yes! Preheat your oven to 375°F, place the cheese bread on a baking sheet with 1 inch of spacing between pieces, and bake for about 20 minutes or until golden brown.


Can I cook TapiSnacks in an air fryer?

Absolutely! For a perfectly crisp crust, cook TapiSnacks cheese bread in an air fryer at 320°F for approximately 12 minutes.


Can I cook TapiSnacks in the microwave?

We don’t recommend using a microwave, as the dough will not rise properly, resulting in a disappointing texture. For the best experience, use an oven or air fryer.